CAMERAS: We do have three exterior cameras actively recording for guest safety and to keep track of packages/deliveries and home maintenance. One is located on the exterior of the front sliding door and faces the yard and street. Another is located on the exterior of the garage and faces the driveway. The third is located on the exterior of our upper deck facing our back yard including the pool and spa. Our cameras record audio/visual when motion is detected and cease when motion ends. They are not actively monitored and are reviewed solely in emergencies, to track package deliveries, assess pool condition, verify home maintenance and for damage/incident assessment. They are also required by our insurance. Intentionally tampering with or disabling them can result in maintenance fines and/or cancelation of a reservation without refund. We value privacy and have no intention of monitoring guests; these details are Airbnb requirements. POOL/SPA: Enjoy the heated hot tub as part of your booking! While the pool remains open year-round, please note that it is not heated. The pool has a light and the switch is located on the inside of the sunroom door. Please remember to turn it off when you're done using it. Both the hot tub and pool undergo cleaning, chemical balancing and servicing at least once a week (usually Wednesdays or Thursdays.) Leaves and sediment from the surrounding greenery, dust and bugs may blow into the pool with breezy weather and can happen within minutes of the professional pool cleanings. Therefore, the presence of this type of debris does not indicate lack of maintenance. We provide a pool net for removing any leaves or debris that float into it as desired. BUGS: Insects are a natural aspect of daily life and can occasionally find their way into any home. Despite our efforts to treat the house for pests, it's possible for them to enter if doors or windows are left open, even for brief periods. We'd like to emphasize that our residence is situated on a spacious wooded lot, making it an attractive environment for bugs. By booking our house, the guest acknowledges and agrees to the potential presence of bugs. NIGHTLY RATE/VALUE: The additional expenses associated with operating, maintaining, insuring and cleaning the pool and hot tub are reflected in our nightly rates, which may vary depending on the season. We have implemented a lower base rate for groups of up to 10 people in order to make it more affordable for couples, smaller families and friend groups. For reservations of over 10 people, we charge $40 per person per night to cover the additional expenses associated with bigger groups. CLEANING/PHOTOS: Your cleaning fee goes directly to a local, professional housekeeping company. Before each stay, they clean, stock and prepare our home for the next guest. As part of their process, they take before and after pictures, documenting the cleanliness and condition of the home. This practice is for our safety and yours, ensuring a high standard of cleanliness and providing a reference point for any unforeseen issues. Your comfort and satisfaction are our top priorities. SATISFACTION: We ask that you take the first hour after check-in to thoroughly inspect our home and inform us promptly if you encounter any issues or have any concerns related to your booking. It is important to communicate any dissatisfaction during this initial hour in order for us to best address any concerns. We genuinely aim to address and resolve any issues you may have, and we appreciate your cooperation in providing us with the opportunity to do so. Your courtesy in timely communication will greatly assist us in ensuring your satisfaction with your stay. Please don't wait until after your reservation to inform us of issues that we could've easily addressed. WEEKLY MAINTENANCE/POOL/YARD: Our maintenance team comes weekly to care for the pool, hot tub and yard and garbage. This usually occurs on Wednesdays or Thursdays, but can vary depending on weather, holidays, scheduling or other factors. They typically arrive between 9 and 11 AM and should take no longer than 2 hours. They will only need access to the back yard through the gate.